Formation Wiki PMA Mali du 21 au 24 déc 2009 Ségou

Nom de l’atelier
Formation sur le Web 2.0. (Outils ComPart) des acteurs du Programme Multi Acteurs d’Alphabétisation au Mali ( PMA –Mali) - Ségou, 21-24 décembre 2009

Contexte et justification
Dans le soucis de maximaliser les échanges d'information, d'expériences, les partenaires d’ICCO (PMA Mali) Programme Multi Acteurs d'Alphabétisation au Mali avaient reçu une formation en wiki, en octobre 2008 au Burkina en même temps que leurs homologues de ce pays et du sénégal.

Cette formation a permis aux participants d'apprécier l'importance d'un tel outil dans un processus multi acteurs.

Cependant tout au long de la première année d'utilisation, des difficultés majeures n'ont pas permis à la plupart des acteurs d'exploiter cet outil précieux de travail, limitant ainsi les échanges et correspondances attendus.

Pour corriger cette insuffisance, il a été inscrit dans le sous programme national du PMA, un renforcement conséquent des capacités des acteurs en outils Web 2.0 et en Wiki, pour cette deuxième phase 2009 2010,en vue leur utilisation à hauteurs de Souhait.


But de la formation:
Aider les partenaires d’ICCO (PMA Mali) à comprendre les avantages de l’utilisation du Web 2.0 et ses outils. Objectifs du renforcement :

• Familiariser les partenaires du PMA Mali avec les outils du web 2.0 en tant que outils de développement du travail en réseau
• Renforcer la synergie entre les partenaires du PMA Mali à travers une intensification des importations et exportations de connaissances et expériences ;
• Développer le wiki et ses outils pour l’amélioration de l’interaction circulaire au sein du réseau
• Améliorer la qualité du travail à travers une communication interne et externe plus efficace et plus efficiente
• Développer les capacités techniques des acteurs du réseau en matière de communication

Les travaux de groupe riche en partage

Planification

1. Présentation du Web 2.0 et ses outils collaboratifs
2. Présentation des outils ComPart
3. Présentation du Wiki ;
4. Exercices pratique sur le Wiki
5. Exercice pratique sur Picture Manager pour les photos
6. Exercice Pratique sur Movie Maker pour les Video
7. Formatage de textes en format de mise en ligne (bloc notes)
8. Exercice Pratique sur Flickr et slideo ;
9. Travaux de groupe sur les mises en lignes de contenus
10. Présentation des travaux de groupe
11. Editer, modifier et commenter les contenus

Ce qu'ils gagneront
Connaître le Web 2.0:

• Se familiariser avec les outils Web 2.0 ;(ComPart)
• Savoir traiter les textes, les photos et videos en format web
• Créer un espace dans le wiki pour les partenaires et l’alimenter
• Apprendre à faire des mises en lignes de contenus (Textes, Photos, Vidéos…)
• Apprendre à modifier, éditer et commenter des contenus…
• La visibilité sur l’ensemble des actions de projets pour les partenaires et bailleurs

Discussions au tour du repas de midi

Methodologie
La méthodologie de l’atelier reposera sur les principes: faire, faire avec et faire faire. Elle privilégiera des activités pédagogiques telles que les exposé, les exercices pratiques, les discussions en plénières, les travaux en sous-groupes, les témoignages des participants, etc..

Resultats attendus

• Les partenaires du PMA Mali sont capables d’expliquer les outils du web 2 (wiki, blog, dgroup) et de démontrer comment les utiliser
• Le Wiki du programme multi-acteur Mali est redynamisé et fonctionne correctement
• Les partenaires utilisent le wiki et ses outils pour les échanges d’informations et d’expériences
• La communication interne et externe est plus fluide
• L’interaction entre les partenaires est améliorée

Resultats obtenus
Se trouvent sur les liens suivants:

• https://educmali.pbworks.com/Bienvenues-sur-la-Formation-Wiki-PMA
• https://educmali.pbworks.com/Formation-wiki-Goupe-Oumar-Dembele
• https://educmali.pbworks.com/Formation-Wiki-Groupe-Ibrahim-Maiga
• https://educmali.pbworks.com/Travaux-du-groupe-3

Mme Sy Haoua Coulibaly Chargée de Communication
Réseau Plaidoyer et Lobbying (RPL)


M Boukader Sandy Chef de mission P.M.A
(Programme Multi Acteurs) Tombouctou

Les mots d'evaluation
A travers les methodes d'evaluation adoptées tous les jours par les participants eux mêmes, il ressort ce qui suit:

1. Developper un outils de communication instantané chat (ecrit, vocal... ex genre Skype) au tour du wiki afin de favoriser l'apprentissage mutuel et rester connecter de façon permanente et voir les membres du reseaux en ligne pour faciliter d'avantage la vulgarisation de l'information qui est incontournable pour le développement; en tant que facilitateur j'ai pensé à AT&T connect qui peut valablement repondre à cette demande et répondre efficacement aux nombreuses attentes.
2. Organiser des formations de recyclage pour permettre de toucher des points et aspect innovants en la matière pour faciliter l'atteinte des objectifs.
3. Rester en réseaux via le wiki pour plus de visibilités, d'entraide et de partages.

Bonne et heureuse année 2010, meilleurs vœux de bonheur, santé et succès dans toute nos entreprises

Ségou le 25 décembre 2009

Oudou Bengaly

Strategizing on Value Chain Development

On 2 and 3 December 2009 a workshop was held on ICCO experiences with value chain development (VCD) programmes. The workshop addressed staff from the FSED (Fair and Sustainable Economic Development) department of ICCO/Kerkinactie in Utrecht, as well as some Value Chain facilitators from the field.

The first day was spent on reflection around the different strategies for Value Chain Development (VCD) and the different roles ICCO/Kerkinactie can play in this (4 roles of Capacity Building, Strategic Financing, Brokering and Lobby and Advocacy). From the discussions during the first day a number of key issues emerged.

The second day was used to systematically describe these issues: what is the issue, why is it important, what are factors for success & main challenges and what recommendations can be made to ICCO and its partners.

This process resulted in 11 wiki pages for the recently developed VCD wiki, which aims at becoming a digital platform for knowledge development of ICCO staff and ICCO partners. The wiki can be accessed via the compart toolbar -> flowers -> Sustainable and Fair Economic Development -> value chain development. The pages created by the participants can be viewed via the navigator (top right margin) or side bar (bottom right margin)

The workshop was held in a positive and dynamic atmosphere, and managed to take a bit of fear out of ‘working with wikis’. See the blip below from Rogier Verschoor to get an impression from one of the participants directly:



Read the wiki for the highlights of the workshops on the issues of: programmatic approach; business development services; ICCO/Kerkinactie role in participation in businesses & farmers as shareholders.



By Angelica Senders, André Vording and Rob Witte

Experiences about a ComPart/Web2.0 training in Luanda, Angola

Yesterday I arrived in Luanda for a ComPart/Web2.0 training for two networks (Education for All – Rede APT-Angola- and Hiv/Aids - Rede Esperança). Right after my arrival I was surprised by some nice changes in comparison to last year. The airport is improved – much easier and faster to get through all the formalities – and some road were remarkably smooth (without holes everywhere). This is the way Angola is preparing itself for the Africa cup which will take place in January 2010.

However this fact also seems to have some less positive (side) effects as we experienced this morning during the first day of the training. It appears that the usage of internet has increased so much lately that connection ahs become an (even bigger) problem than it already was. The organizers had arranged for a good venue with more than 15 computers with internet connection; however none of them really could connect because of congestion on the main servers in town. Luckily one of the participants had a USB modem which did work, although loading an average page took between 15 en 25 seconds. This meant the participants were not able to practice by themselves, which meant they had to do something like learning to drive a car without having a car (and sometimes not even knowing how a car looks like and wherefore to use it). So this really was a challenge. However demonstrating some basics seemed to attract the attention and when we came up to uploading pictures an videos the interest clearly grew.

Besides the connectivity issue and the not so very well developed PC-usage skills, it struck me most that the participants were so eager to learn about all these new possibilities and tools. That really is motivating and challenges creativity to try to explain what it is all about and how it works. My expectations for the coming two days are not very high anymore, however I do hope the participants will be challenged to try and play for themselves afterwards at their office or in Internet cafes at moments the connectivity is better.

ComPart support for the workshop on value chain development

After the successful experience of using ComPart to document and report from the International Working Conference (September 2009), we're in Bunnik today and tomorrow supporting a workshop on value chain development programmes organised by the SFED department.

Since the re-organization in 2007, when the Social and Fair Economic Development (SFED) department was created, ICCO made a great leap in the development of SFED programmes all over the world. Now, three years later it is time to look back and forward.

In particular, looking at value chain development programmes, what has been achieved? What are the successes elements and the difficulties faced? What are the challenges for the future? Which possible directions to take?

Some 20 people both from the central office as well as regional offices are discussing these issues, comparing notes and share experiences in VCD programmes, taking stock of lessons learned and from here developing strategies for future work.

In this sense, the event is taking the form of a writeshop: experiences shared, reflections, lessons learned as well as recommendations will be recorded and put on a wiki during the workshop. A series of 'blips' will also be recorded to capture the converstaions as their are happening and share them with a wider audience.

Stay tuned for updates!

Burkina: Formation Wiki des membres du Conseil d'Administration du CCEB

Du 15 au 19 septembre 2009 s'est tenue dans les locaux de l'association ANTBA à Ouagadougou, une session de formation des membres du conseil d'administration du CCEB. Ladite session de formation portait sur le management de projet et le leadership ainsi que sur l'utilisation du wiki.

La formation sur le wiki, visait à outiller les membres du Conseil d'Administration à la communication stratégique par les outils Web2 notamment le wiki.

Le contenu de la formation s'articulait autour des points:

• créer une page;
• créer des lien;
• éditer une page;
• uploader une image et l'insérer dans une page wiki;
• formater une image au format web avant publication sur le wiki;
• insérer un sous menu dans une page wiki.

Dans l'ensemble la formation s'est bien déroulé et les participants ont promis d'enrichir les pages de leur structure respective.


C'est donc sur une grande note de satisfaction que la session de formation en wiki prit fin.

Christophe HIEN, pour ComPart Afrique de l'Ouest

IWC09: Lessons learnt supporting the process

The ICCO-Alliance International Working Conference has come to an end last Friday. This conference was a success, many things have been thouroughly discussed and on essential issues agreements have been reached. So the ICCO-Alliance partners have a good basis to (quickly) build on the plans for the future.

In supporting this conference with over 120 people with sessions running in parallel, attempting to capture information for the group and allow access to a further 200 interested colleagues with passworded access, as "wiki-moderators" we are bound to have learnt a few lessons. Many of the approaches we have used here have been tried and tested elsewhere, but a few are new.

Social reporting
In a passworded context - discussing the business plan 2011-2015 for the ICCO-Alliance obviously is not public - means working in a more restricted space than we have been used to in previous work. Using Twitter in combination with blog posts, Slideshare and Blip.tv proved very powerful as a way of recording discussions at the EADI Information Management Working Group for example. There we could have an initial session to raise awareness of the new tools and then agree on some simple rules to tag all the materials and feature them through one site, while people published throughout the web. Last week we had to define what to share where and whith whom so things got a little bit more complicated.

Walled Web2
Instead in this situation we find ourselves relying on one 'walled garden' (the wiki) to record the internal deliberations, and report on the work in progress. Some products can be released to a broader audience to provide an idea of the process, and give some idea of the content (e.g. the post on this blog). However participation can still be social within this garden, but the barriers to contributing are higher and the motivations quite different. In comparison with some other meetings, this time many more traditional reporting tools were used; with summaries and presentations on flipcharts, and digital written content being rare. The wiki was not really embedded in the process of facilitation, (group reports could and/or should have been directly written and documented on the wiki) also because most delegates did not know how to contribute directly to the wiki.
Connectivity and contributions
The venue for the meeting (Kontakt der Kontinenten, Soesterberg) has superb connectivity, but with pressures of time, this is used in the breaks for catching up on emails and other work. As always during this type of meetings there was not much opportunity to review the contents of the wiki. However the documenting work was also meant to be used by those unable to attend (colleagues in the offices in Utrecht and overseas and members of Regional Councils and partners organisations). Of course it can also already be seen to be a future resource for continuing discussions and developing ideas after the meeting.

Multiple channels
What has struck us all about the meeting is the multiple channels being used to communicate the activities during this week. Screens in the common areas ran the 10 minute daily news bulletin which featured activities from that day. Short videos (blips) were used to capture content from the sessions which could be shared with a broader public such as work on the gender policy and regional analysis. These blips were also used to illustrate the process log showing the work of the facilitators and the cartoonist. Presentations were shared on Slideshare and photos through Flickr, this meant they could be available to others.

Multiple approaches
A number of approaches have been used by the facilitators of the meeting. We have changed the way we cover the outcomes of these activities. As the approach to presenting and capturing information is primarily paper based and verbal in the way the process has been organised we have had to rely on photos of flipcharts and audio to quickly capture materials.

Methodologies such as the timeline have been proven to bring identity and understanding to a community, and this way of introducing the discussion on values worked well. By using tools such as the online timeline we were quickly able to showcase the discussions and feature on the wiki and the blog.

PBworks
Again the PBworks platform has proved itself with the speed with which templates for pages can be created, files uploaded (directly transformed in wiki pages) and linked and large volumes of information managed. The spellchecker proved itself as high speed note taking affected the accuracy of data entry. A production line where photos of flipcharts could be uploaded into tables and transcribed later made the wiki a significant reference resource.

What would we change
To start with, we think that working with the wiki needs to be more embedded in the facilitation of the meeting. In developing ideas where virtual discussion will have to continue after the meeting, materials need to be captured as early as possible. Whilst not every group could have worked easily around a screen to report their thoughts, some could have and this would improve capturing the details of the meeting. We need to see when the notes made in word by group members appear on the wiki later.

Further, we needed more preparation in promoting the wiki, improving ease of access for participants, and considering distribution of printouts (this was limited by environmental concerns). It is also important when working like this to integrate communication and facilitation support, something that proved its value as the conference progressed.

Overall feeling
This was a demanding assignment but very worthwhile for the value it brought to some of the participants and management. It proved to be an opportunity to be innovative in some areas. It was an opportunity to see and combine new approaches and to build a communication vehicle for ongoing discussions and a channel for feedback in the conference.

The ComPart admin team (Pier, Chris and Maarten)

See more from the IWC 2009 and subscribe to the IWC09 newsfeed or email alert.

IWC09: Co-creating plans

In line with the participatory cooking exercise of the night before, the third day of the 2009 IWC focused on 'co-creation': based on the outcomes of the conversations as they emerged from the previous days, participants were asked to make choices and create clarity about the priorities and the main foundations of the future work of the ICCO Alliance.

A solo-refection exercise allowed participants to find some time and space to think back and and digest the ideas that have been emerging in the conference so far, and to define their vision for the future of the ICCO Alliance. The plenary feedback session created then the ground for the open space, where participants divided themselves into groups. They flashed out concrete suggestions on how the ICCO Alliance should work in the coming periods, for example in terms of identity and values, priority themes and burning issues, country choice etc.

Very concrete recommendations and proposals were made, forming a rather solid basis to build upon and to further develop. The common feeling was that the seeds for something new and different have been planted, and that the conversation has been scaled up significantly.

A contribution to today's process has been made also by ICCO staff joining for a cabaret performance. This is an established tradition in the ICCO Utrecht office, and it was great to have a snapshot of this year upcoming programme.

David Kabiswa from ACET in Uganda shared with us some of his reflections on the day. He truly appreciated the process and the fact that enough time was given to reflect and to dive deep into the content of the matters, coming up with concrete suggestions for the work the Alliance should focus on in the coming time.



See more from the IWC 2009 and subscribe to the IWC09 newsfeed or email alert.